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Volunteer surveys

Soccer coach wearing an orange jersey throwing a ball towards a younger player who is kicking the ball back.

Surveying volunteers is a great way to elicit their input, understand their roles, and assess their needs. Feedback gathered through surveys can be used to improve volunteer experiences, which may in turn promote volunteer retention. Sport England’s guide to conducting volunteer surveys is a valuable resource to help you get started. 

Three recommendations for sport organizations when engaging in evaluation

Wooden blocks stacked on a table, each has a different smiling face (happy to unhappy).

The sport sector considers evaluation an essential organizational practice. Through evaluation, sport organizations can gain insights and solicit feedback about their programs. Evaluation can also inform decision-making, guide program improvements, and build stakeholders’ value and advocacy for programming (Holt et al., 2016; Shaikh et al., 2020). Despite its value, evaluation also challenges many sport decision-makers,…

Volunteer-led evaluation

Person writing evaluation on clipboard.

Sport organizations can benefit from including volunteers in program evaluation. For instance, volunteers are likely to have an intimate knowledge of how the organization functions. Given their diverse backgrounds and experiences, volunteers can also aid in bridging the gap between communities and universities for the benefit of the sport sector.

Building capacity for evaluation with students and volunteers

Happy young female student smiling and holding books

An essential part of improving sport service delivery is program evaluation. Program evaluation allows sport organizations to understand how their programs or initiatives work in different ways. However, many organizations receive insufficient training or lack the capacity (staff, funding or time) to engage in evaluative work (Carman & Fredericks, 2010).  One way that sport organizations can boost capacity for evaluation is to involve students and volunteers. Indeed, there are many examples of graduate students partnering with…

Sport volunteering

Looking to give your resumé a boost? Research shows sport volunteering positively influences hiring managers’ perceptions of applicant qualifications. Sport volunteering may act as a signal of values and competencies, such as altruism and a willingness to work in a team environment.

National Volunteer Week

This week (April 18-24) is National Volunteer Week, a time to celebrate and thank Canada’s 12.7 million volunteers.  Virtual volunteering is a novel way to engage volunteers during persisting COVID-19 restrictions, but it doesn’t need to stop post-pandemic. Online opportunities can help sport organizations build their pool of volunteers, attract volunteers with diverse skill sets, and become a more flexible and inclusive organization.  

Reducing Vulnerability to Fraud in Sport Organizations

Brainstorming anti-corruption strategies

Community sport clubs in Canada can be vulnerable to financial fraud, where someone uses their position for personal gain by deliberately misusing an organisation’s resources or assets. According to our research, recently featured in a CBC Sports investigation, the impact of fraud can be deep and last for years, regardless of the amount of money…

Membership engagement

Youth at a sailing regatta

For community sport organizations, understanding what members value, their suggestions for improvement, and desires for future programming, is essential for long-term success. For the Rocky Point Sailing Association, findings from a membership survey helped inform return to play strategies and engaged members in setting the organization’s vision for 2021.

Changing attitudes towards people living with a disability

Athlete training on exercise bike.

Integrated physical activity programs for individuals with intellectual and developmental disabilities not only offer benefits for participants, they can also influence the attitudes and behaviours of others. Learn how the APEX program is impacting support workers, program volunteers, and other members of the University of Windsor community, in the SIRCuit.

Social responsibility of CSOs

Smiling women running for breast cancer awareness

Giving Tuesday is a global movement for giving and volunteering, harnessing the potential of social media and the generosity of people to bring about real change in their communities. Research on the social responsibility activities of community sport organizations (CSOs) discovered members who are aware of the good things their CSO does beyond their sport…

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